Benderlink Ethernet Module - Warranty and Installation Information

This article covers the warranty for Benderlink Ethernet Modules and the rules/terms we offer for these modules.

We have a high success rate with these modules because we fully test these modules for flawless electronic continuity before they ship. However, we cannot guarantee that the benders will always allow for flawless communications, or that the software that controls communications will always be flawless in its handling of the legacy EL protocol.
The Benderlink modules are built to order with special and proprietary electronics. Therefore, the purchase is non-refundable.

We include remote support for help with installing these modules to each bender. The support also includes Windows driver setup assistance.
Each Benderlink Ethernet Module is typically attached to or placed near its bender wherever the communications port is found.
The modules require a standard network infrastructure for connection to the VTube computer. It can be wired or wireless. We recommend wired. We ask that you provide the network infrastructure necessary for connection between the VTube computer and the benders. This includes terminated cables and switches in a standard Ethernet network that your company will purchase and install before our technician arrives for setup and training.
These modules do not include any software necessary to handle the proprietary communications. The modules are designed to enable the electronic connection only. The communications protocol is the responsibility of VTube-LASER.
We ask that you agree to assign qualified workers from your team to install the modules on the benders following our instructions. Your staff will be drilling and bolting metal to attach the boxes. They will be bringing 120vac to the back of each bender and connecting wires to the modules. Our technicians do not carry any tools necessary to handle this work.
To remove any possible delays in the training, it's a good idea to physically install the modules before our technician arrives.

This is a typical diagram of how three modules would be installed to three separate Eaton Leonard Premier benders.
The maximum ethernet cable length between any two parts of the diagram below is 100 meters (328 feet). Shorter cables provide better/faster connections.
Each module will need 120 VAC power. We will supply the power cable with the module.
We ask that you supply a powered outlet near the module.
We supply the current loop cable that runs between the module and the bender port.

See this page to learn how MOXA NPort devices work inside the Benderlink Ethernet Modules:
https://advancedtubular.helpsite.com/articles/124264-how-moxa-nport-serial-device-servers-work-in-benderlink-ethernet-modules
For a high-level driver setup from a Windows computer, you can use the steps on this page:
https://advancedtubular.helpsite.com/articles/121177-how-to-install-a-moxa-nport-device-driver-in-a-windows-computer (For most installations, we recommend that you follow the steps in the driver page above. The direct connection page below is a lower-level way to make a direct connection to the NPort device using a web browser.)
For configuration from a web browser, you can follow the steps on this page:
https://advancedtubular.helpsite.com/articles/124263-managing-moxa-nport-serial-device-servers-with-a-web-browser