Updated: 17 December 2025

Steps for VTube-LASER License Transfer


STEP 1 - Make a backup of the current VTube-LASER configuration in the original computer.

Follow these steps: 

https://advancedtubular.helpsite.com/articles/114831-how-to-backup-and-restore-vtube-configuration-files


STEP 2 - Download the installation program.

Request a link to the install program and the install password from support@advancedtubular.com.

  • Request an installation hyperlink.

  • Request an installation password.


STEP 3 - Deactivate the VTube license on the original computer.

Follow these steps for deactivation:

https://advancedtubular.helpsite.com/articles/114830-vtube-how-to-deactivate-a-cloud-internet-license

This requires an internet connection

If this process does not work, please get in touch with us to manually deactivate the license.  Our office hours are 8:30 AM to 5:00 PM EST.


STEP 4 - Run the downloaded installation program on the new computer.


STEP 5 - Enter the Internet License Server credentials.

On the startup splash screen, you will be asked to enter Internet License Server credentials.

Request these Internet License Server credentials (at support@advancedtubular.com).

  • ILS License ID: LLLLLLLLLL

  • ILS Activation Password: PPPPPPPPP


STEP 6 - Optionally Import the Configuration from the Other Computer

While VTube-LASER is running, import the config from the other computer using the steps in this webpage.

https://advancedtubular.helpsite.com/articles/114831-how-to-backup-and-restore-vtube-configuration-files


STEP 6 - Before connecting to the arm, you will need to download and install the latest HEXAGON RDS software driver:

https://www.advancedtubularsupport.com/hexagon-absolute-arm-drivers.html


STEP 7 - After the HEXAGON RDS driver is installed, adjust the defaults in RDS using the steps in the appropriate helpsite page.

For the BLUE LASER Scanner: https://advancedtubular.helpsite.com/articles/107808-hexagon-rds-as1-scanner-setup-recommendations-blue-laser

For the RED LASER Scanners: https://advancedtubular.helpsite.com/articles/107609-hexagon-rds-rs5-scanner-setup-recommendations-red-laser


STEP 8 - Connect to the HEXAGON arm inside VTube-LASER using the large LED in the upper right side of the toolbar.